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SoundPEATS True Wireless Earbuds with High-Resolution Audio and 20Hrs Playtime
About this item
- Top Notch Service - If you have any issues with Bluetooth earbuds, please reach out to us directly through any available channel, like via Amazon message. Our SoundPEATS official customer services are here to assist you and resolve the issue to your satisfaction.
- Hi-res Audio Certification - CNET named them the "Best Earbuds of 2022." They are the world’s first certificated Hi-Res Audio semi-in-ear true wireless earbuds authorized by the Japan Audio Society. They bring ultimate music enjoyment and extreme comfort with a frequency response up to 20Hz-40KHz. This reproduces the delicate and fresh original sound and restores the beauty of vocals and musical instruments.
- Leading LDAC Codec - These stereo headphones with LDAC codec provide more efficient data compression. It ensures a maximum transfer rate of 990kbps and achieves sound quality transmission up to 24bit/96KHz. Compared with SBC, the LDAC can transfer information content up to three times, improving the sound quality of Bluetooth 5.3 earbuds.
- 14.2mm Driver & 4 Mic - The built-in 14.2mm dynamic driver presents powerful and naturally tuned sound, with heavy low frequencies and clear mids and highs. The dual mic design of each wireless earbud and advanced ENC (Environmental Noise Cancellation) tech ensures clear and smooth voice calls, even in noisy environments.
- In-Ear Detection & Total 20 Hours - These wireless earbuds instantly play when inserted and automatically pause when taken off. The in-ear detection and intuitive touch control make them easy to operate. With up to 5 hours of playtime from a single charge and 3 recharges from the charging case, you can enjoy a stress-free listening experience for up to 20 hours in total, along with a bonus 60ms low-latency game mode and an App to customize EQs.
- Sound Quality Issue - Please ensure that the earphone firmware is up to date and try playing audio on different devices to eliminate any compatibility issues. If the problem persists, please contact our customer service team for assistance.
- Earbud Charging and Connectivity - If the earbuds are not charging, please ensure that the charging contacts on both the charging case and earbuds are clean and free of debris. If the earbud still does not charge, please contact our customer service team for assistance. For connectivity issues, we recommend resetting Bluetooth connections, clearing old device pairings, and repairing.
- Touch Control Sensitivity - During use, be mindful of accidental touch controls triggered by hair or other objects. Consider disabling unnecessary touch functions. If the issue continues, please contact our customer service team for assistance.
- Auto-Pause - Earphones pausing intermittently may be due to accidental touch control or unstable Bluetooth connections. Please ensure that the firmware is updated to the latest version and adjust the touch control settings in the device settings. Additionally, check for stable Bluetooth connectivity between the earphones and the device, avoiding use in environments with interference. If the issue persists, please contact our customer service team for further assistance.
- Earbud Fit Enhancement - The product comes with multiple sizes of earbud tips for better fit. Please try different sizes to ensure comfort and secure fit. If discomfort persists, please contact our customer service for further solutions.
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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